Non-emergency transportation is very necessary for the elderly, disabled individuals, and
persons with cognitive and mental ailment. These people face difficulties in commuting with
public taxi, buses or private cars.
According to our research, inaccessible transportation for these people is the number cause
of missing appointments. Putting into perspective the effect of this social determinant on
people of all ages, it is clea that Non-emergency Transportation is as important as the quality
of medical care received afterward. Since one wouldn’t exist without the other.
As patients begin to miss appointments due to lack of transportation, they turn to incur more
cost, get more sick, frustrated and stress. Whereas with regular appointments as a result of
a comfortable ride, they will attend all appointments in a timely manner, get more relax and
feel good.
Non-emergency transportation has the right equipments a bus or taxi doesn’t have.
Unforseen circumstances may arise, a public vehicle isn’t the best option. Whereas, Non-
emergency vehicles will better manage the client in time of crises.
Having the client/patients agitated or stress is not good. Non-emergency transportation
drivers are well trained to take care of their clients/patients. Unlike public transport drivers or
other passengers.
Conclusively, exposing this special needs people with others in public transportation puts
their lives in danger. Mixing patients/clients with others puts their health in a more vulnerable
situations as people have e different health conditions or airborne diseases which can easily
be transmitted .
Therefore, Non-emergency transportation is crucial to those who needs it, to patients, the
health system, families and the general public.